Kurt Steindl, the Service Whisperer.
More commitment, more service.
Kurt Steindl is a speaker and the most experienced Austrian hotel tester. Known for many TV appearances and radio interviews,. "the service whisperer" (Radio Bayern 3) rose to hotel management as a trained restaurant specialist within a few years. There he was in senior management for more than 15 years. For him service excellence is the most important aspect for successful market claim. That is why he founded one of the most successful institutions of further education in Austria at the age of forty. With his company "Gastlichkeit & Co", he manages top hotels and well-known customers in Austria, Germany, Switzerland, Italy, Spain, Croatia, Turkey and so on.
More joy and fun at work.
He is "Austria’s top hotel tester" (daily newspapers The Standard, Kurier, OÖ Nachrichten) and has checked more than 2000 top hotels and restaurants. His evaluations are the basis for the Austrian hotel classification. "The secret agent on behalf of the guest - "the Hotel James Bond" (Bayern Television Abendschau) sees himself not as a critic, but as a supporter. He is considered a profound tourism expert and is a competent consultant when it comes to service orientation. "Service is more important than the price!" is his credo. He is an absolute service professional and knows how to succeed with emotional service. Kurt Steindl shows the way to more service quality. Awakening and motivating.
Kurt Steindl is also Mr. Rock’n Roll (Oberösterreichische Nachrichten) and he walks his talk. He has a passion for life and positive emotions as an energy donor. This is also evident in his performances on the stage. As a lively speaker, he understands how to bring the audience under his spell. He speaks to practice - from practice. Clearly comprehensible and motivating, he even brings complex contexts to the point and acts entertaining at the same time. He also looks behind the scenes and makes the audience think about their own services. He is authentic, modest and credible. After the lecture, you will have even more motivation for work and life.